Shipping policy

Shipping Policy

At SOAKT, we aim to get your order to you as quickly and smoothly as possible.

Processing Times

Orders are typically processed within 1–3 business days after your order is placed. Orders placed on weekends or public holidays will begin processing on the next business day.

Please note that during launches, promotions, or high-demand periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

United Kingdom

Standard Delivery: 2–5 business days

Express Delivery: 1-2 business days

International Shipping

Delivery times vary by destination and will be displayed at checkout where available.

Please note that delivery estimates are not guaranteed and may occasionally be affected by courier delays outside of our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information (where applicable).

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before payment is completed.

Free shipping promotions, where offered, apply only to qualifying orders and may be subject to minimum spend requirements.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly before placing your order. SOAKT cannot be held responsible for orders delayed, lost, or delivered incorrectly due to inaccurate information provided at checkout.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us and we will do our best to assist.

Contact Us

For any shipping-related questions, please contact us at:

contact@soakt.co.uk